Fiska got a call through Trustmark. Client had works being conducted by their contractor (not Fiska). The Client was advised by Trading Standards to find a Trustmark accredited Contractor (in this case it was Fiska Building Contractors) to quote with a specifcation with the intention to rectify the defects left by the previous contractor.
On inspection, numerous defects were identified by the client which had compounded over a period of time. on the Inspection day primary, secondary causes almost lumped into one. The causes of the defects were severely affecting the building fabric leaving external walls saturated with moisture.
Action taken by Fiska:
1) After eventually accessing the valley roof it became clear that the hopper serving the valley roof was blocked. After clearing the debris off the roof during the FREE inspection the client was left with a vaguely operational means of allowing the rainwater to make it's way to the sewer.
2) The client was advised to have the hopper addressed and that this could only be done by providing access to the entire down pipe as branches to this down pipe were defective and needed to be addressed to fall in-line with the building regulations.
3) Client was issued with a guide price, but no estimate was produced.
4) The client was not charged for clearing the 1kg of debris from the hopper.